Handling & Delivery

Our goal is to offer you the best shipping options, no matter where you live. 
Every day, we deliver to hundreds of customers across the world, ensuring 
that we provide the very highest levels of responsiveness to you at all 
times.

The time frame for order delivery is divided into two parts:

• Processing time: Order verification, tailoring, quality check and 
  packaging. All orders are sent to the manufacturer for dispatch within 
  24 hours after the order is placed. The manufacturer and China Post 
  process the orders, which takes an additional 2–4 days.
• Shipping time: This refers to the time it takes for items to be shipped 
  from our warehouse to the destination. International delivery usually 
  takes about 15–30 business days. US orders are shipped by ePacket, 
  which is a US Postal Service product. After processing and leaving the 
  warehouse, items usually take between 7 and 14 days to arrive at their 
  destination but can take longer from time to time.